Collections & Recovery
Stop chasing payments. Start preventing defaults.
Integrated AI that predicts risk, personalizes outreach, and executes autonomously – 20%+ lift, 60% lower costs, complete audit trails.
iTuring Collections predicts default risk and propensity to pay, then generates hyper-personalized outreach that drives voluntary compliance across every channel, debt type, and sector.
18
banks and insurers live
140
Use Cases
What happens when collections gets intelligent
20%+
lift in collection rates
60%+
reduction in collection costs
10x
ROI delivered in 4 months
Legacy systems react after defaults - iTuring prevents them
Traditional collections chase payments with manual playbooks and generic messaging after defaults occur.
iTuring Collections uses behavioral intelligence to predict and prevent defaults before they happen, personalizing every interaction for maximum voluntary compliance.
Dual intelligence drives autonomous recovery
Predict
Analyze payment patterns, financial indicators, and behavioral signals to predict default risk and propensity to pay before defaults occur.
Personalize
Generate messaging tailored to each debtor's unique payment psychology and communication preferences across all channels.
Act
23 autonomous agents manage complete collection workflows, automatically adapting strategies in real-time without human intervention.
Govern & Learn
Every interaction logged with immutable audit trails. Outcomes feed back to retrain predictive models, maintaining or improving accuracy without manual retraining.
Every decision explained, every action tracked
Immutable audit trails for every interaction and algorithm decision with complete behavioral and communication lineage.
Maker-checker workflows with time-stamped approval history and automated documentation with decision rationale.
Complete traceability enables instant regulatory evidence generation for any examination.
Integrated intelligence that improves itself
Predictive segmentation
Default risk + propensity scores prioritize accounts and trigger workflows automatically.
Generative personalization
Behavioral fingerprinting generates market-of-one messaging across SMS, email, IVR, and agent scripts - not templated blasts.
Agentic execution
Autonomous agents manage workflows, adapt contact strategies, and close the learning loop - outcomes retrain models without data science bottlenecks.
One platform for all
recovery operations
Banking loan collections, credit delinquency, overdraft recovery; Insurance premium collections, lapse prevention, claims recovery; Enterprise accounts receivable, invoice management, B2B collections.
Score debt by collectability to prioritize recovery
Generate personalized outreach across all channels
Automate workflows with self-learning algorithms
Built for collections teams and compliance
Collections Manager
Higher recovery rates, lower cost per contact, faster resolution
Risk Officer
Complete audit trails and regulatory evidence for examinations.
Operations Team
Reduced manual effort, automated workflows, improved efficiency
Compliance
Full traceability and documentation for regulatory reviews
Frequently Asked Questions
How much can collection rates improve?
Clients report up to 20% lift in collection rates and 37% increase in recoveries vs. conventional methods.
What’s the typical cost reduction?
Up to 60% reduction in collection costs and manual agent time, with 10x ROI delivered in 4 months.
How quickly can it be deployed?
6-week integration vs. months for legacy systems, with immediate impact on recovery operations.
What audit documentation is provided?
Complete audit trails for every interaction, behavioral lineage, decision rationale, and instant regulatory evidence generation.
